CLICK HERE TO FILL OUT OUR COVID-19 LIABILITY RELEASE WAIVER PRIOR TO BOOKING YOUR APPOINTMENT. CLIENTS WITHOUT A SIGNED WAIVER WILL HAVE THEIR APPOINTMENTS CANCELLED
LASH REMOVAL SERVICES MUST BE PURCHASED IF COMING FROM ANOTHER SALON OR LASH ARTIST WHO HAS APPLIED LASH EXTENSIONS PREVIOUSLY
*For clients who are having touch-ups, lash removal, or fill services performed there will be no deposit collected. However, you must view & agree to our cancellation policy which is also listed in the description of each service. If you do not agree to our policies we are unable to secure an appointment for you.*
**CANCELLATION POLICY: Please call our shop if you need to make any cancellations. Cancellations prior to 72 hours before you appointment time will be fully refunded of their deposit and no cancellation fee. For appointments cancelled within a 72 hour period, you will be charged a $50.00 cancellation fee OR will not receive a refund of your deposit.
Same day cancellations: For same day cancellations, a fee of 100% of the services will be charged to the card on file or an invoice will be sent to the customer.
No call/no show: The Doll Room takes no shows very seriously. No shows will be handled as follows:
- If this is your first appointment with us - no rebookings will be made.
- If you are a return client:
- First offense: The Doll Room will waive your fee
- Subsequent offenses: The Doll Room will charge the 100% fee of services booked to the card on file or will send an invoice.